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Ghosxt delivers remote IT support and fully managed IT to small businesses anywhere in the United States from Salinas, California: Microsoft 365 and Google Workspace administration, cybersecurity, help desk, and backup, all without an on-site visit, at published pricing from $125 per user per month. You talk to the owner, 8am to 6pm Pacific. On-site work stays in Monterey County and surrounding areas.
Rated 5.0 across 30 Google reviews, trusted by businesses across Monterey County since 2021 and beyond.
The provider down the street made sense when IT meant someone driving over with a screwdriver. Today the work that keeps a 10-person company running and safe happens inside Microsoft 365 or Google Workspace, on the laptop itself, and in the backup copy of your data, and none of it cares which city the engineer sits in.
For US-based clients outside our drive radius, we deliver the same managed service entirely remotely. The endpoint stack does not care where the laptop is plugged in: onboarding, monitoring, patching, identity, and backup are identical whether your team works out of one office or is spread across the country.
What still matters when you hire remotely is who answers, during which hours, and what happens when nobody is awake. This page answers those three questions plainly, with the prices attached.
Everything below is delivered without an on-site visit, the same way for a client in Salinas and a client three time zones away.
Tenant hardening you can verify: Conditional Access policies that block legacy sign-ins and enforce phishing-resistant MFA, hardware security keys for admin accounts, and Google Workspace set up as the identity provider with phishing-resistant MFA for Workspace shops. Licenses, mailboxes, shared drives, and offboarding handled by the engineer who knows your tenant.
Managed detection and response on laptops and cloud accounts. When something real is found, we act directly, isolating the device or disabling the compromised account, instead of emailing you and waiting for a callback. Dark web monitoring for exposed credentials on Secure Growth and Compliance & Continuity; 24/7 SOC threat monitoring and response on Compliance & Continuity.
You reach the owner, not an offshore tier-1 queue, 8am to 6pm Pacific, Monday through Friday. Remote sessions start with you on the phone and end when the call ends, so you watch everything we do on your screen.
Independent, point-in-time backup of Exchange Online mailboxes, SharePoint, and OneDrive, and of Gmail and Google Drive, held outside your tenant. Included on Secure Growth, Compliance & Continuity, and Tiny Team.
A new Mac ships sealed from the store to the employee's door and configures itself on first boot through Apple Business (formerly Apple Business Manager); Windows laptops enroll through Microsoft 365. A lost or departing employee's laptop is locked or erased remotely. $15 per device per month.
Managed clients receive a written policy suite (WISP, incident response plan, BC/DR plan, access control and acceptable use, retention and destruction, and an AI acceptable use policy) and an annual independent risk assessment arranged through a third-party assessor. Useful when a customer, insurer, or auditor asks what your IT provider actually does.
The large majority of help desk issues are solved remotely. What is physical stays physical: a failed workstation, a network drop, a new-hire desk setup, an office move. Within Monterey County and surrounding areas we go on-site for that work.
For clients elsewhere in the United States, the hardware path is built so nothing needs an engineer in your building: laptops ship sealed to the person and set themselves up on first boot, and a departing employee's laptop is locked or erased remotely wherever it is. If your office needs a network rebuilt outside our on-site area, we say so in the assessment instead of selling it.
Routine help desk runs 8am to 6pm Pacific, Monday through Friday. For a team on Eastern time that is 11am to 9pm; on Central time, 10am to 8pm; on Mountain time, 9am to 7pm. Routine requests filed overnight are picked up at the start of the next business day. We do not sell a 24/7 help desk, and we would rather you know that before you sign.
Monitoring keeps running around the clock, and on an actual or reasonably suspected critical incident you hear from the owner within 4 hours. Compliance & Continuity adds 24/7 SOC threat monitoring and response and includes after-hours support; on Core and Secure Growth, after-hours help is available on request.
Published prices, with the arithmetic shown. Every number here comes from our pricing page.
For more team sizes with the arithmetic shown, see what managed IT costs.
Free and no obligation. We look at how your Microsoft 365 or Google Workspace tenant is set up, where your laptops stand, and what is and is not backed up.
Using the prices on this page, with the tier and any device management spelled out. No call-center layer, no surprise line items.
Accounts, security policies, device enrollment, and backup, run remotely. One example: a five-person fully remote firm on Google Workspace and Macs, with staff in the US and India, was onboarded on Secure Growth in about two weeks.
Read that case studyZero-touch Mac setup through Apple Business, remote lock and erase, and a straight answer about hours for staff abroad.
Managed IT for remote Mac teamsWorkspace administration, Gmail and Drive backup, contractor accounts, and Mac onboarding at published pricing.
IT for nonprofits on Google WorkspaceIdentity and device management that follows the user instead of the office, delivered fully remotely.
Cloud services and Microsoft 365Microsoft 365 GCC High set up and hardened for CMMC and NIST SP 800-171, with the assessment arranged through a third-party assessor.
CMMC and NIST 800-171 ITThe same backup and disaster recovery program, delivered fully remotely, whichever time zone the office sits in.
Backup and disaster recoveryRemote overflow tickets and white-label CMMC and cybersecurity engineering for MSP partners anywhere in the United States.
MSP partner programUlises Paiz, the owner, directly. There is no tier-one layer, no offshore queue, and no script; you get the same person each time, so you never re-explain your setup. Ghosxt is built around a single engineer with DoD infrastructure experience who has managed IT for large-scale organizations and for small local businesses.
That is also the honest limit of a one-engineer firm: routine help desk runs business hours Pacific, after-hours help is available on request, and on an actual or reasonably suspected critical incident you hear from the owner within 4 hours.
Book a free 30-minute call with the owner. We'll look at how your tenant is set up, where your laptops stand, and what is actually backed up, then send a written quote using the prices on this page. We're based in Salinas, California, and support small businesses anywhere in the United States.
Book your free assessment See full pricing